Pension Administration Assistant

Full Time
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Pension Administration Assistant

Sovereign Cooperate Services Limited is currently looking for an Pension Administration Assistant to provide support to its Corporate Offices within the Sovereign Group. If you are willing to join a Great Place to Work, then this job is for you!

Duties and responsibilities:

  • Processing requests in line with the company’s checklists and procedures.
  • Inputting and updating the Company’s system with any changes to our members’ records and ensuring the system is always kept updated.
  • Maintaining client records accurately and in line with company and regulatory requirements.
  • Monitoring of Company’s Mailboxes such as but is not limited to – Valuations mailbox, pensions mailbox and save emails that are sent from these mailboxes
  • Be an effective and reliable point of contact for members and advisers constantly striving to provide an excellent customer experience.
  • Assisting with the processing of day to day requests and instructions received from members, advisers and third parties.
  • Responding to general queries and following through on any requests received.
  • Liaising with third parties in connection to pension payment requests and queries on our members’ investment policies.
  • Assisting with ad hoc projects as required.
  • Assisting with general queries received from Financial Advisors, Business Development Managers and third Parties.
  • Any other related or ad hoc duties as may be requested from time to time by the Line Manager.



  • Degree holder in Management, law, finance and other related field
  • At least 1 year of experience in administration
  • Excellent knowledge of Microsoft Office tools
  • Good communication skills in English and French
  • Good organisational and interpersonal skills
  • Accurate with good attention to detail
  • Be flexible and ability to adapt easily
  • Strong commitment to organisation effectiveness and service delivery
  • Proactive approach to work
  • Ability to multi-task and work under pressure
  • Good time management skills



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