Pension Administration Assistant

Full Time
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Pension Administration Assistant

Sovereign Mauritius is looking to recruit a Pension Administration Assistant to form part of their team.


Duties and responsibilities:

  • Processing requests in line with the company’s checklists and procedures.
  • Inputting and updating the Company’s system with any changes to our members’ records and ensuring the system is always kept updated.
  • Maintaining client records accurately and in line with company and regulatory requirements.
  • Monitoring of Company’s Mailboxes such as but is not limited to – Valuations mailbox, pensions mailbox and save emails that are sent from these mailboxes
  • Be an effective and reliable point of contact for members and advisers constantly striving to provide an excellent customer experience.
  • Assisting with the processing of day to day requests and instructions received from members, advisers and third parties.
  • Responding to general queries and following through on any requests received.
  • Liaising with third parties in connection to pension payment requests and queries on our members’ investment policies.
  • Assisting with ad hoc projects as required.
  • Assisting with general queries received from Financial Advisors, Business Development Managers and third Parties.
  • Any other related or ad hoc duties as may be requested from time to time by the Line Manager.



  • Degree holder in Management, law, finance and other related field
  • At least 1 year of experience in administration
  • Excellent knowledge of Microsoft Office tools
  • Good communication skills in English and French
  • Good organisational and interpersonal skills
  • Accurate with good attention to detail
  • Be flexible and ability to adapt easily
  • Strong commitment to organisation effectiveness and service delivery
  • Proactive approach to work
  • Ability to multi-task and work under pressure
  • Good time management skills


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