Client Relationship Manager

Cyprus
Full Time
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Client Relationship Manager

Sovereign Trust (Cyprus) Limited is a financial services company, a CySEC licensed ASP which forms part of the Sovereign Group, an international group of companies with over 30 years’ experience in trusts and corporate services.

We are looking for an experienced Client Relationship Manager to form part of our dynamic Client Services Team.

 

Duties and Responsibilities

  • Acting as primary contact with clients who have structures administered and managed by Sovereign.
  • Building and maintaining a relationship with clients, settlors, beneficiaries and their advisors.
  • Dealing with administrative tasks relating to trusts and corporate structures, including opening of bank accounts and drafting minutes and resolutions.
  • Managing trusts administered by the Cyprus office of Sovereign.
  • Completing reports and filing with the relevant authorities in a timely and orderly manner.
  • Handling the Cyprus Registrar of Companies for online preparation and submission for all company requirements, from incorporation to closure.
  • Maintaining and updating company records both as needed in physical files and in our in-house systems/software.
  • Liaising with external parties for applications/registrations/audits as required.
  • Liaising with other departments within the office and the Sovereign Group including business development managers, internal accounting, client account and compliance to ensure a professional service is provided to clients.
  • Monitoring activities of structures to ensure compliant with procedures and policies.
  • Liaising with legal department in relation to contracts and agreements
  • Recording chargeable and non-chargeable time against client matters.
  • Working on own initiative as part of a CRM team.
  • General office administration tasks on an ad-hoc basis.
  • Other duties as may be required from time to time in accordance with the demands of the role and development of the services provided.

 

Requirements/Profile

  • Minimum 3 to 4 years’ experience in an equivalent corporate/client services role
  • Good time management
  • Excellent knowledge of Office programs/tools (Outlook, Word, Excel)
  • Good understanding of Compliance and KYC requirements
  • Excellent communications skills in English, both written and verbal
  • Professional level of English and Greek language both written and verbal is an advantage
  • Trust administration experience an advantage
  • Strong team player skills and the ability to work harmoniously with a diverse workforce, with good people management skills
  • Ability to multi-task and work under pressure, be flexible and adapt easily
  • Accurate with good attention to detail and excellent time management skills

 

The salary will be commensurate with experience. Other benefits include flexible working hours, work from home / hybrid working, bonus incentive scheme, private health insurance, social events and team building days, day of annual leave for birthday, training both in-house and external with company sponsorship for professional qualifications available, and a great working environment.

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